Refund policy

Buying from the Sika Egypt website is very easy and browsing and searching is simple and easy. We also support many payment options to meet all your needs Cash or by Visa only follow the following simple steps:

1. Search and browse products.

2. Know the product well and add it to the cart.

3. Review your shopping cart, and sign in to buy.

4. Confirm your request.

 5. Follow your request until it is delivered to your door.

* The selling price stated in the price list is not taxed - and any tax imposed by the relevant authorities charged by the customer.

* The proper precautions shall be taken in the manufacture of our products and the issued statements which confirm compliance with the standards of Sika Company.

The information provided is correct according to the company's knowledge and the products sold are valid for declared purposes.

The company cannot guarantee the conditions of application of the product use and the consequences of the use method and conditions.

Sika cannot be liable for the material if used in such a manner as to breach the license for the registered assignment by others.

* Please follow the method of operation mentioned in the prospectus of Sika because of the possibility to follow other methods of operation has achieved the same efficiency required and therefore the company guarantees these packages in terms of quality and components only.

* Return Policy:

* We will not accept the return of the sold items after the month of the invoice date and be in the same containers or the original containers and a good case for resale and the disclosure of these materials by the quality management of our factories and in the case of acceptance of these materials, the company retrieves the value required by the same method of payment, Visa".

* No product that was used or opened by the customer is allowed to be returned.

* How to return goods:

By e-mailing at eshop@eg.sika.com contains the following data:

Invoice number - Invoice date - Total invoice value - Amount to be refunded - The name of the product to be recovered - and the reason for the refund.

After 72 hours "not including official holidays or weekly holidays Friday and Saturday" and then a representative of customer service company Sika Egypt will contact you and set a date and place to hand over the product and to disclose the status and recover value required.